Service is tailor-made
SMW works in full compliance with its clients' requirements and can respond quickly and flexibly to their specific needs. We realise that idle wagons definitely do not contribute to company profitability, customer focus and efficiency. This is precisely why we assume a partnership approach and agree with our clients on the best time and place for wagon maintenance.
Vision and Mission
Keep downtime of wagons to a minimum. Speed, efficiency, quality and one-stop shopping are requirements here. Smart maintenance, i.e. not saving on maintenance, but planning maintenance efficiently. Quality means working with modern certified equipment, materials and maintenance insights. And it goes without saying that wagon maintenance is carried out by trained and competent professionals.
Quality also means less tangible things like time, commitment and personal attention. Spoorijzer aims for partnership, striving for a long-term relationship with clients. Besides interest in and commitment to the maintenance concepts of the client/ECM, continuous efforts are made to improve and innovate maintenance and processes. Offering maintenance tailored to the unique circumstances with the wishes and possibilities indicated by the ECM itself.
Our promises
- Correct communication
- Deal = deal
- Price relative to quality
- Eye for detail
- Putting yourself in the customer's shoes
Certifications
- VPI
- ECM function IV
- VCA-certified staff
Reducing downtime of freight wagons
SMW contributes to reducing downtime of freight wagons. Repair and overhaul work to be carried out on freight wagons is performed within the specified time period. To this end, SMW applies the principles of one-stop shopping and first-time-right. Or, customer intimacy and operational excellence.
Would you also like to experience our service?
Do you want to minimise trolley downtime? Then get to know our excellent service. Thanks to our flexibility, efficiency and professionals, your wagons will be back on the road to their destination in no time!
